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Background Screening Help

Help with Background Screening

1. If you are having problems with your confirmation, ie; No date or Name,

Log back in to Sport Ngin dashboard and reprint your confirmation. If you go to purchased items, then click on order #, then in upper right hand corner you will see print confirmation; also good for future use for post season or next year.

http://mahascreening.sportngin.com/user_dashboard/show

2. If you have not received your email confirmation that you have passed, you can do same as above and your reprint should have your status if it has been at least 3 days, or you can email or call Sport Ngin support; also if it is pending it may be flagged for review.

Sport Ngin support help: support@sportngin.com

3. If you cannot log in or you have forgotten your ID or password or have a statement saying you already have a login ID you can reset your ID or password by emailing to;

Forgot password link:

https://login.sportngin.com/users/password/new

4. This year the Ethics and Back Check for coaches are separate emails.  You will receive an email for the Ethics portion with a subject of:  

    Coaching Ethics Code Agreement

You will receive an email of background check with a subject of:
     2013-2014 MAHA Background Screening Registration: Background Screening Result

**********BOTH EMAILS ARE REQUIRED FOR CREDENTIALS***********